Careers

make an IMPAKT in your local community

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VACANCIES

  • Retail Assistant

    ROLE:

    Retail Assistant

    TYPE:

    Full Time - Permanent

    SALARY:

    £11.44 per hour

    LOCATION:

    Bedford

    MAIN DUTIES & RESPONSIBILITIES:

    IMPAKT Interiors is a destination Home Interiors Boutique based in central Bedford supporting IMPAKT Housing & Support.

    We are looking for an individual that is passionate about Interior Design and Customer service, and wants to make a difference in their community.

    JOB DETAILS.

    • Creating an inviting atmosphere at all times.
    • Assisting customers and communicating our organisation message while delivering a high level of customer service.
    • Stock control and reconciliation.
    • Processing online sales and responding to enquiries.
    • Social Media content creation.
    • Thorough sales reporting to management.

    SKILLS & EXPERIENCE REQUIRED:

    • A hands on mentality with an enthusiasm and passion that will set a great example to the rest of the team
    • The ability to take initiative in the absence of management
    • Must be approachable and confident
    • Excellent communication skills
    • Immaculate grooming and presentation standards
    • Flexibility! we expect weekend and seasonal working.

    BENEFITS:

    • Company events
    • Company pension
    • Cycle to work scheme
    • Employee discount
    • Life insurance
    • Wellness programme
    • Referral scheme
    • Eye Care scheme
    • Training and development opportunities
    • Award winning company

    SCHEDULE:

    Working 37.5 hours per week

    Mon – Sat 9.15am – 5.15pm, week days off to be agreed with Line Manager.

    APPLICATION DEADLINE:

    “We will be reviewing all applications as they are submitted, so please get your application in early to avoid disappointment.”

    APPLY

    ADDITIONAL APPLICATION INFORMATION:

  • Mental Wellness Outreach Coach – Bedford

    ROLE:

    Mental Wellness Coach

    TYPE:

    Full Time - Permanent

    SALARY:

    £24,000 - £27,000 Per Annum

    LOCATION:

    Bedford

    MAIN DUTIES & RESPONSIBILITIES:

    In 2021/22, 54% of our Domestic Abuse Resettlement Team (DART) clients had a mental health diagnosis. This compares to 16% of the general population – source: MIND (2022). The purpose of the role is to improve the quality of care we are able to deliver and to generate better outcomes for individuals in the community fleeing domestic abuse with poor mental health. Using a trauma informed approach and your excellent clinical knowledge, you will liaise with clients, DART, Bedford Borough Council Housing Options and healthcare professionals to establish an effective interdisciplinary care plan, based on the individuals needs and wishes. To be the ‘go-to’ person for keeping the individual’s service provision on-track, monitoring and evaluating progress to ensure that best outcomes are achieved.

    Our Values:
    • Aspirational – We believe everyone can be the best they can be and dream big dreams.
    • Caring – We believe everyone should be cared for.
    • Empowering – We believe we should support and encourage people to take ownership of their lives to enable them to achieve positive change.

    SKILLS & EXPERIENCE REQUIRED:

    • Experience of supporting people with a range of mental health conditions and working in partnership to achieve best outcomes
    • Sound understanding of the impact of complex trauma on mental & physical health outcomes.
    • A good knowledge of the issues facing people who have experienced homelessness and/ or domestic abuse and homelessness issues in general.
    • Good understanding of the Safeguarding Agenda.
    • Qualification in mental health, psychology or related social care discipline.

    BENEFITS:

    • Company events
    • Company pension
    • Cycle to work scheme
    • Employee discount
    • Life insurance
    • Wellness programme
    • Referral Scheme

    SCHEDULE:

    Full Time, Mon-Fri 37.5 Hrs per week

    APPLICATION DEADLINE:

    We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

    APPLY

    ADDITIONAL APPLICATION INFORMATION:

    Please add a covering letter answering the questions below. Applicants failing to answer the questions will not be considered for the role.

    • What experience do you have in Mental Wellness Coaching?
    • What skills do you think you would need to be a Mental Wellness Coach?
    • What previous therapeutic experience or qualifications do you have?
    • What experience do you have in Mental Wellness Coaching?
  • Housing Coach – Bedford

    ROLE:

    Housing Coach

    TYPE:

    Full Time - Permanent

    SALARY:

    From £26,000 PA

    LOCATION:

    Bedford

    MAIN DUTIES & RESPONSIBILITIES:

    • Respond to general enquiries about the housing project and assist with managing referrals.
    • Assess the suitability of applicants through PNC check and ‘getting to know you’ meetings.
    • Support with the induction process, ensuring residents feel welcome and understand their rights and responsibilities within the service.
    • Be responsible for a caseload of residents and guide them in practical applications – receipt of benefits, registering for additional services, keeping appointments, independent living skills etc.
    • Hold regular support meetings with residents to review aspirations, help set goals and monitor progress in the Personal Development Plan (PDP)
    • Work in a trauma informed way, providing on-going practical and emotional support, guidance and signposting to help residents manage their wellbeing and sustain their accommodation.
    • Implement and monitor safety plans & risk assessments, revising & recording as appropriate.
    • Refer to internal Mental Wellbeing Coach and Skills Coaches as appropriate to meet residents’ individual needs and deliver the best outcomes for them.
    • In conjunction with the Housing Officer, manage the rental income of your caseload.
    • Ensure that the voices of residents are consistently sought to enable them to shape service delivery.
    • Operate within the rent arrears and voids policy and procedures to contribute towards the overall targets for the organisation.
    • Be part of an out of hours’ service on a rota basis with the team to support the accommodation and/or residents.

    SKILLS & EXPERIENCE REQUIRED:

    • Experience working with vulnerable people in a supportive environment.
    • Evidence of helping vulnerable people to manage their needs and working with them to identify strengths and develop life-skills.
    • Experience of partnership working.
    • A good understanding of the experiences and issues facing those who have experienced homelessness.
    • A good understanding of safeguarding and what constitutes abuse.
    • Evidence of CPD.
    • Good analytical skills to assess needs and establish effective support of residents. Competent in risk assessment/ safety planning
    • Excellent written and verbal communication skills with the ability to engage and communicate with people at all levels.
    • Clean enhanced DBS check.

    BENEFITS:

    • Company events
    • Company pension
    • Cycle to work scheme
    • Employee discount
    • Life insurance
    • Wellness programme
    • Referral scheme
    • Award winning company
    • No shift work, 9-5 schedule!

    SCHEDULE:

    • Monday to Friday
    • No weekends

    APPLICATION DEADLINE:

    We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

    APPLY

    ADDITIONAL APPLICATION INFORMATION:

    “All interested applicants should provide both a CV & Covering letter to apply for this position, to highlight why you feel you would be a good fit within our team. Unfortunately all applications made without a supporting cover letter will be automatically rejected”.

    • Describe how your previous experience is relevant to this role?
    • Why are you a good fit for this job?
    • What about this role excites you and made you want to apply?
    • Please describe your interest in working with us.
  • Supported Housing Assistant – Bedford

    ROLE:

    Supported Housing Assistant

    TYPE:

    Part Time - Permanent

    SALARY:

    £11,303 Per Annum

    LOCATION:

    Bedford

    MAIN DUTIES & RESPONSIBILITIES:

    IMPAKT Housing & Support is a progressive, forward looking Housing Association, underpinned by a set of values and committed to supporting people to recover from trauma and the devastating impact of homelessness and/or domestic abuse, in a safe and aspirational environment.  We are ahead of the field in our commitment to deliver services in a psychologically informed way in order to maximise successful outcomes for our clients.

    We expect our staff to be passionate about making a difference to lives and wanting the best for people, this often means ‘going the extra mile’ to achieve it.  In return, we offer a competitive remuneration package, developmental support, training opportunities and a friendly working environment.

    To be part of a small, friendly housing team supporting residents aged 18-65 on their journey to independent living. As the Supported Housing Assistant, you will be first point of contact for both residents and visitors entering the project.  With attention to detail, you will provide the team with administrative support along with health and safety monitoring through regular checks and audits.

    • Act as the first point of call, answering telephones, taking messages and resolving queries wherever possible.
    • Maintain the security and safety of the residents and building by undertaking site walks, monitoring CCTV, assisting with room checks and ensuring guests are aware of all relevant procedures.
    • Check fire safety equipment is adequate and report any health & safety or repair requirements, maintaining records as required.
    • Work as part of the housing team to ensure that voids are processed promptly.
    • Manage the processing of referrals to the service and update support staff as necessary.
    • Assist Housing Coaches in supporting residents to maintain their accommodation.
    • Accept cash rent payments from residents and update the resident rent accounts.Complete daily and weekly cashing up, manage petty cash and report accurately to
    • Finance in line with IMPAKT Housing & Support’s processes.Provide administrative support including written correspondence, telephone calls, distribution of mail, maintaining manual and electronic records etc

    SKILLS & EXPERIENCE REQUIRED:

    • Will ideally have experience of working with vulnerable people in a supportive environment.
    • Minimum Level 2 Certificate in supporting people at risk of homelessness, or
      equivalent in social care, support services etc is desirable.
    • Good written and verbal communication skills and the capacity to engage and
      communicate with individuals at all level.
    • Willingness to develop within the job and undergo relevant training.
    • Friendly personality with a good sense of humour.
    • Clean enhanced DBS check.

    BENEFITS:

    • Company events
    • Company pension
    • Cycle to work scheme
    • Employee discount
    • Life insurance
    • Wellness programme
    • Referral scheme
    • Eye Care scheme
    • Training and development opportunities
    • Award winning company

    SCHEDULE:

    19 hours per week working 9am-5pm Mon & Tues and 9am-1pm on Wednesday

    APPLICATION DEADLINE:

    “We will be reviewing all applications as they are submitted, so please get your application in early to avoid disappointment.”

    APPLY

    ADDITIONAL APPLICATION INFORMATION:

    “All interested applicants should provide both a CV & Covering letter to apply for this position, to highlight why you feel you would be a good fit. Unfortunately all applications made without a supporting cover letter will be automatically rejected”.

    • Describe how your previous experience is relevant to this role?
    • Why are you a good fit for this job?
    • What about this role excites you and made you want to apply?
    • Please describe your interest in working with us.

HOW IT WORKS

Browse our vacancies

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Apply using the form at the bottom of each vaccancy, attatch your CV and a covering letter.

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If you are successful and invited to interview we will contact you.

WHAT DO OUR STAFF SAY?

BENEFITS

Company Events

Company Pension

Cycle to Work Scheme

Employee Discount

Life Insurance

Wellness Programme

Referral Scheme

Award Winning Company

WHO ARE IMPAKT?