Quick Exit

Abuse is NOT Okay

We deliver services that support people escaping abusive relationships, to provide individuals and families with a safe place to call home

People often present to our services at a point of crisis, fleeing with few or no possessions. Our experienced domestic abuse teams help clients to move away from the abuser at the earliest opportunity and provide the emotional and practical support they need to help smooth the transition. 

We work in partnership with other agencies to provide a coordinated, wrap around package of support tailored to individual needs and aspirations. Using a trauma informed approach, we empower individuals to discover their own strengths and to build the resilience and skills that will enable them to live independently and free from fear.

Looking for support?

Find the team working in your area

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clients supported 2023

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children of clients 2023

DART

Domestic Abuse Resettlement Team

DART

Bedford Borough, Central Bedford & Luton Borough

DASS

Domestic Abuse Support Service

DASS

Cambridge City, South Cambridgeshire, East Cambridgeshire, Huntingdon & Fenland

DAST

Domestic Abuse Support Team

DAST is no longer operating a support service in Hertfordshire.

If you require support, please call Refuge’s Hertfordshire IDVA Service helpline on 0300 790 6772 Mondays, Wednesdays and Fridays between 9am – 5pm and Tuesdays and Thursdays between 9am – 8pm.

You can email: hertsidva@refuge.org.uk

In an emergency, always call 999.

WHAT DO WE DO?

  • Work in a trauma informed way to understand the needs and wishes of the individual
  • Develop appropriate support and safety plans
  • Work in partnership with other agencies supporting clients
  • Support people to remain safely in own home where appropriate
  • Source accommodation suited to client’s financial means, safety needs and individual requirements
  • Support to get additional home security where required
  • Assess financial capability & support with accessing relevant benefits
  • Signpost to specialist support (legal/ mental health/ drug & alcohol etc.), advocating where required

Our domestic abuse services are proud to hold Leading Lights accreditation, awarded by SafeLives — the UK's leading authority on domestic abuse.

Leading Lights is the gold standard quality mark for frontline domestic abuse services, recognised by commissioners and partners across the UK. It is independently assessed and rigorously evidenced; only services that can demonstrate consistently safe, high-quality practice are awarded it.

For the people we support, it means one thing: you can trust that you're in good hands.

Professional Networking

Coffee Morning

IMPAKT Domestic Abuse invite all supporting agencies to network with our teams local to you!

DART

Bedfordshire & Luton

10am - 12:30pm

118 Bromham Road, Bedford MK40 2QN

DASS

Cambridgeshire

10am - 12:30pm

Pinnacle House, 34 Newark Road, Peterborough, PE1 5YD

Booking