homelessness can happen to

Whether it’s relationship breakdown, a series of unforeseen life events, decline in mental health, loss of income or  systemic problems including a lack of affordable housing. People can find themselves forced onto the streets, as part of the wider hidden community of sofa-surfers, or living in unsatisfactory temporary accommodation.

As part of our strategy to combat homelessness, IMPAKT Housing provides a home for over 200 people aged 16-65 in a range of settings with varying levels of support.

0

bed spaces

0

residents supported in 2023/2024

0 %

overall resident satisfaction

what makes IMPAKT different?

PIE & TIC

Understanding the complexities and revolving door of homelessness, we operate as a ‘PIE’ (Psychologically Informed Environment) service, using a trauma informed approach to help residents who may have a history of offending, anti-social behavior, substance misuse, or poor mental health, progress to sustainable independent living.

Focusing on strengths and aspirations, we recognise that each customer’s journey is different and support is tailored to suit individual requirements. Our housing coaches encourage and inspire residents to evaluate their circumstances and lifestyle choices and to take control of their lives. Skills coaches provide therapeutic workshops and educational programs to develop the life skills that will enable successful move-on and financial independence.

We pride ourselves on the quality of our accommodation, with welcoming, design-led interiors providing a place people feel safe and are happy to call home.

We were asked by the Regulator of Social Housing to undertake a Tenant Satisfaction Measures (TSM) survey and report the feedback from residents on a range of measures relating to quality of accommodation and the service they receive.  The surveys were anonymous, and 179 of our residents (90%) contributed their views to help us see what we are doing well and where we can improve. The results are really positive:

Caroline Barkham

Director of Housing

Graphic of the TSM stats from the IMPAKT Housing Resident Survey 2024

OUR
HOUSING

Bedford

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Weaver House

29 rooms
ages 18-65

Weaver House

Residents aged 18-65 are housed in 29 rooms in this stage-1 project, each with their own kitchenette. Many of our Weaver residents have experienced homeless over prolonged periods.

Cornerstone House

25 rooms
ages 16-25

Cornerstone House

Housing 25 young people aged 16-25 in individual rooms with shared kitchen and bathroom facilities. This stage-1 accommodation is often the first port of call for young people leaving care or finding themselves homeless.

The
Foyer

34 rooms
ages 16-25

The Foyer

Stage 1 accommodation housing 34 young people aged 16-25 in a small number of clusters with shared kitchens, but predominantly in self-contained studios and flats. In stage-1 accommodation, residents are encouraged to attend college or work to help prepare them for independence.

Linden House

16 rooms
ages 18-65

Linden House

Stage-2 accommodation housing 16 residents in self-contained studios. With its large garden and greenhouse, residents improve their wellbeing and develop skills by growing their own fruit and vegetables. Residents may move here as part of their pathway to fully independent living.

Number
10

6 rooms
ages 18-65

Number 10

A stage-2 project in Bedford, housing 6 residents in self-contained studios, with the option to cook and eat together in a large kitchen/ dining area. Residents may move here as part of their pathway to fully independent living.

Supported Lodgings

Providing accommodation with host families for young people 16-25 who may be leaving care or find themselves homeless

Supported Lodgings

Make an IMPAKT and get paid £132/week to host a young person with full support from us.
More Information

Luton

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Midland House

78 rooms
ages 18-65

Midland House

We house 78 people aged 18 - 65 in this stage-1 accommodation, with 6 self-contained flats and 36 shared cluster units where 2 people have their own living space but share a kitchen and bathroom.

Stage 2 Flats

Upcoming Development

Stage 2 Flats

The five flats are peppered in the community, accommodating people who have previously experienced rough sleeping and accessed support in our Midland House project. Residents receive floating support whilst living in the flats before moving to fully independent living.

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