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ROLE:

Housing Coach

TYPE:

Full Time - Permanent

SALARY:

From £26,000 PA

LOCATION:

Bedford

MAIN DUTIES & RESPONSIBILITIES:

• Respond to general enquiries about the housing project and assist with managing referrals.
• Assess the suitability of applicants through PNC check and ‘getting to know you’ meetings.
• Support with the induction process, ensuring residents feel welcome and understand their rights and responsibilities within the service.
• Be responsible for a caseload of residents and guide them in practical applications – receipt of benefits, registering for additional services, keeping appointments, independent living skills etc.
• Hold regular support meetings with residents to review aspirations, help set goals and monitor progress in the Personal Development Plan (PDP)
• Work in a trauma informed way, providing on-going practical and emotional support, guidance and signposting to help residents manage their wellbeing and sustain their accommodation.
• Implement and monitor safety plans & risk assessments, revising & recording as appropriate.
• Refer to internal Mental Wellbeing Coach and Skills Coaches as appropriate to meet residents’ individual needs and deliver the best outcomes for them.
• In conjunction with the Housing Officer, manage the rental income of your caseload.
• Ensure that the voices of residents are consistently sought to enable them to shape service delivery.
• Operate within the rent arrears and voids policy and procedures to contribute towards the overall targets for the organisation.
• Be part of an out of hours’ service on a rota basis with the team to support the accommodation and/or residents.

SKILLS & EXPERIENCE REQUIRED:

  • Experience working with vulnerable people in a supportive environment.
  • Evidence of helping vulnerable people to manage their needs and working with them to identify strengths and develop life-skills.
  • Experience of partnership working.
  • A good understanding of the experiences and issues facing those who have experienced homelessness.
  • A good understanding of safeguarding and what constitutes abuse.
  • Evidence of CPD.
  • Good analytical skills to assess needs and establish effective support of residents. Competent in risk assessment/ safety planning
  • Excellent written and verbal communication skills with the ability to engage and communicate with people at all levels.
  • Clean enhanced DBS check.

BENEFITS:

  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Life insurance
  • Wellness programme
  • Referral scheme
  • Award winning company
  • No shift work, 9-5 schedule!

SCHEDULE:

  • Monday to Friday
  • No weekends

APPLICATION DEADLINE:

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

APPLY

ADDITIONAL APPLICATION INFORMATION:

“All interested applicants should provide both a CV & Covering letter to apply for this position, to highlight why you feel you would be a good fit within our team. Unfortunately all applications made without a supporting cover letter will be automatically rejected”.

  • Describe how your previous experience is relevant to this role?
  • Why are you a good fit for this job?
  • What about this role excites you and made you want to apply?
  • Please describe your interest in working with us.